Open role / People
HR / People Operations
Create the people systems behind a high-performing creative and technology team.
- Team
- People
- Work arrangement
- Confirmed during hiring
- Location
- Remote
01
About the role
You will help create the people systems behind a high-performing creative and technology team, from hiring and onboarding to team operations, documentation and employee experience.
02
What you will own
- Coordinate hiring pipelines, candidate communication and interview scheduling.
- Improve onboarding and offboarding and maintain people documentation.
- Keep employee records and processes organized and confidential.
- Support performance check-ins, team feedback and internal communication.
- Help define repeatable policies and workflows as the team grows.
- Track hiring and people action items and follow through without constant supervision.
- Use AI tools responsibly for drafting, research and process documentation where appropriate.
03
What we are looking for
- Excellent organization and communication.
- Discretion and sound judgment with sensitive information.
- Strong follow-through and ability to manage multiple moving parts.
- Experience in HR, recruiting, people ops or operations.
- Comfortable with digital tools and process documentation.
04
Nice to have
- Experience supporting distributed or agency teams.
- Recruiting for digital, design or development roles.
- HRIS or ATS familiarity.
05
How we hire
01
Application
Share your details and the work you want us to see. A person reads every application.
02
Intro conversation
A relaxed first conversation about you, the role and how we work.
03
Practical / role conversation
A focused discussion close to the real work, so both sides can judge the fit.
04
Final conversation
We close the loop together and talk through next steps.
06
Apply
Take your time. Clear, specific answers matter more than polish.
This role is not accepting applications through the site right now. You can email hello@trusttai.com.
